What our clients think

SR Networks are the first IT company we have worked with who have delivered on what they said they would do and we are very happy working with them.

As a professional services practice, it is a key requirement for my business to have working IT systems at all times.  When something IT related goes wrong, we encounter downtime, and as we only have our time to sell, it has a direct effect on our turnover and profitability.

It is therefore imperative that when things do go wrong, we have the ability to resolve the problem quickly.  Having recently called upon your services at no notice, I was impressed by your appreciation of my dilemma and ability to assist quickly.

Through logging in remotely, you saved me vital time and cost in terms of travelling to my office, which is appreciated.  After a few hours work, you resolved my issue and all has been fine since. It is reassuring to know that I can now call upon your services as and when future events like this occur.

I would have no hesitation in recommending you to friends, family and business associates in the future.

I am writing this to express my complete satisfaction of the professional services provided by SR Networks; in particular, I am especially pleased with the professional advice and broad knowledge base given by them.

My laptop had seen better days and when it decided to pack up during a time when it was most needed, I had given up all hope that it would be repaired to the point that I had almost discarded it.  Fortunately, having a chat with them, they recommended that I bring it in for diagnosis.

After open heart surgery, SR Networks were able to breath life into the old gal and my laptop has been functioning far better than I ever expected.

I thank Simon and his team for their effort in repairing my laptop and their service I would highly recommend.  I would have no hesitation in recommending them to anyone who would require their services.

I recently contacted SR Networks to upgrade my laptop.  They advised me that if I had time to make a cup of tea whilst the computer is loading up, it probably needs upgrading.  Well, I found I had time to go and make a 3 course meal while my laptop loaded up, so I decided it was probably overdue some attention.

I held off the work for a number of months, because I rely on my laptop every day, and couldn’t see how I could manage without it whilst an upgrade was carried out.  However, they were able to carry out the necessary work while i waited, and I couldn’t believe it was done so quickly and efficiently.

My laptop now behaves like a new machine, and has made my working day so much more efficient as a result.

I found their prices to be very competitive, and they represent great value for money.  I wouldn’t hesitate to recommend their services to anyone with a slow computer!

Despite my youthful good looks, I am in the dark ages when it comes to computing.  So earlier this year when IT meltdown occurred at home (meaning my sons had a great excuse not to do their homework) and then with one of my work desktops – they came to the rescue.  Events like this make you realise how much we come to rely on IT working properly.

I am please to say that both machines are now working better than ever – my sons are less impressed as they have no excuses about homework now!

The work was carried out in a timely and very professional manner and as a result I will not hesitate to recommend them to other partners, professional contacts, clients and friends.

Technology is not really my strong point – as long as our systems work I like to keep as much distance between myself and a keyboard as possible.  I do, however, realise the importance they play in our daily operations and understand that if we were to have significant downtime or loss of data, it would be extremely costly.

Upon realizing no regular backups were being made, I suggested we make it a priority.  We utilised the services of SR Networks as they were able to provide exactly what we needed – secure offsite backup which maintains itself continuously.

Our files and folders are now safe no matter what happens on our premises and I would recommend this simple and cost effective solution to anyone with important data.

Most people know SR Networks as someone who fixes Windows PCs, networks and servers.  They are also experts in fixing Google products too.

I have an Acer Chromebook.  After a recent update, the keyboard stopped working.  This rendered it useless as I could not even log in as i couldn’t type my password.

I gave it to them to repair and received text over the weekend to say it had been fixed.  It not works perfectly.

Not only are they Windows experts but Google experts too.

 

You would think that in 2014, being able to receive a strong WIFI signal across your house would be a given.  However, as we all know, this is not always the case.

Recently I asked SR Networks to boost my WIFI signal across my house.  They came on Saturday and did just that.  Within 1 hour I had a strong WIFI signal right across the house and garden and it has never let me down yet.

As always, whenever anyone needs IT help, I refer them in and will continue to do so.

We host many websites for our clients and before we can begin to host them, we have to migrate them from their previous supplier to us.

This used to be a simple process but now people have emails on their computers, tables and phones.  This has made the transfer far more complicated and is way above what my simple mind can comprehend.

We recently had to move a website across to us.  SR Networks managed the migration of the website, email accounts, historic emails and probably loads of stuff I do not understand.

They did this in textbook fashion and the client is more than happy with their work.  I have worked with them for 14 years and will continue to do so.

We had the worst internet connection known to the western world, with constant drop outs and down time – and in world where all our systems are web based, we are spending all out time waiting and not much doing!

In step SR!

They tried a number of possible solutions and found one that actually worked.  A 4G router and dongle!  And without getting technical, this has been like a magic wand.  We have a constant internet connection, no drop outs all are staff are able to do their jobs and are much happier!!

I couldn’t recommend SR Networks enough, the are simply fantastic!

We recently had the unfortunate luck to be broken into at our business premises, where all our IT equipment was stolen.  In step SR Networks…..with one phone call to our friendly IT company, on a Sunday evening no less, we had emergency computers delivered and setup just 48 hours later.

[Their] team was dedicated to getting us up and running with some ‘disaster recovery kit’ and worked tirelessly to ensure we had as little disruption as possible.

In an age when computers rule our lives, it was key to our business to ensure we had the technology to work on to process all our day to day operations.

I cannot express how helpful and quickly [they] had been and wouldn’t hesitate to recommend them.

SR Networks always offer an excellent service, coupled with honest advice and a rapid response. We have recommended them to other companies before and will do so in the future

Champion Soccer has used SR Networks for almost 10 years and we are very happy with the service they provide. They offer a fast response to both onsite and remote problems and keep to any times booked when visiting our site. We like dealing with them and find them easy to talk to

We are very satisfied with the service and response times offered by SR Networks. The fact that they are a local supplier has also resulted in fast response times to our IT problems and requirements. From our experience we would not hesitate in recommending them to other companies looking for a professional IT service.

We use SR Networks because we can speak to someone straight away if we have a problem. Also their remote support software means we can often get things instantly rather than having to wait for an engineer to arrive onsite

SR Networks have supported our systems on a service level agreement now for 2 years. I find their company to professional and offering a good level of service to its clients. I appreciate that I can pick up the phone and speak with their director if I need to, and we feel we get a good speed of response from them.

Of all the problems we have had, SR Networks has not failed to fix any of them. We also find their prices competitive even though their Service Level Agreement covers all our PCs, Internet and server rather than just a few basic items.

We have dealt with other IT support companies and found that not everything is covered on their contracts. With SR Networks the cover is fully comprehensive. They also tend to start on problems the same day and our staff have a good relationship with their guys

After performing a number comparisons with similar companies and decided to use SR Networks because they offered very competitive pricing